Outline of the People Coach Certification

Module 1

Setting the scene for the people coaching certification journey

  • Getting participants and facilitators all know each other
  • General coaching certification vision and goals
  • Program structure with learning objectives and coaching philosophy
  • Getting the most suitable mindset for being coached during the program

Assessing the effects and purpose of coaching                     

  • Contracting on a common framework for a safe learning space
  • From ripple effect to major life transitions: real cases of coaching clients
  • Understanding the impact and ultimate purpose of a coaching approach

Coaching within the professional help sector                                           

  • Differentiating coaching from training, mentoring and supervision
  • Understanding the limits of coaching and competence boundaries
  • Myths and fundamental assumptions about coaching

Designing a credible Coaching relationship

  • Identifying roles and responsibilities in coaching
  • Shaping steps within a coaching process
  • Understanding the ICF 11 core competences

Building a powerful growing partnership    

  • Setting the foundations of trust
  • Defining explicit fair boundaries
  • Promoting great practices to inspire, raise trust and intimacy                
                                                          

Setting the foundations of empathy

  • Assessing the different qualities of listening
  • Experiencing the power and danger of sympathy
  • Practicing, practicing, practicing several listening types

Getting back into resourcefulness   

  • Experiencing mindfulness centering
  • Identifying ways to nurture self-resourcefulness
  • Understanding how grounding impacts both coach and client                 
                                                        

Using a coaching model

  • Understanding the GROW model
  • Practicing the GROW model
  • Identifying most suitable opportunities to use this coaching model

Customizing a coaching model

  • Expanding the GROW model
  • Practicing coaching with a self-adapted version of a coaching model
  • Identifying what flexibility and creativity bring to coaching

Suspending judgment

  • Experiencing emotional contagion
  • Understanding how judgment can impend empathy
  • Practice suspending judgment

Sharpening questioning

  • Choosing intention
  • Experiencing mindful silence, mindful questioning
  • Identifying types of questions to avoid

Crafting powerful questions

  • Enhancing the formulation of questions
  • Shaping questions for 20 different purposes
  • Creating a repertoire of powerful questions

Giving Feedback

  • Discerning Facts from Interpretations
  • Giving feedback with a coaching model
  • Demonstrating feedback in practice

Validating

  • Understanding the benefits of validation in coaching
  • Discovering the typical validation process
  • Practicing validation among participants

Going beyond the first coaching session

  • Discovering a holistic coaching model
  • Identifying the most typical steps of a whole coaching process

Discovering Values & Purpose

  • Discovering values through past experiences
  • Discovering values through creative approach

Dealing with emotions

  • Understanding the biological nature of emotions
  • Discovering a coaching model specific to emotion handling
  • Practicing the coaching model on handling anger and frustration

Choosing the coaching focus

  • Shaping SMART Goals to drive motivation
  • Setting the coaching agreement
  • Choosing the coaching focus

Getting a holistic baseline

  • Covering several dimensions to identify influential factors
  • Practicing using the wheel of life
  • Identifying most suitable opportunities to pick this coaching tool

Identifying the gaps and the needs

  • Identifying gaps and development opportunities
  • Identifying the needs and linking to the Maslow pyramid
  • Practicing coaching using the wheel of work

Module 2

Discovery Session Methodology

  • Building a safe framework
  • Designing a coaching agreement
  • Defining a coaching objective

Practicing Discovery Session for Coaching
While we will review coaching fundamentals when giving feedback, we will focus on enhancing the specific coaching skills you need to improve most. This is a very tailor-based approach mostly build around your own areas of development.

Mentoring on coaching sessions with peers and clients
As you have practiced between Module 1 and 2, we stay at your side to answer all your questions, share best practices and help you staying on track while coaching outside the training arena.

First Coaching Session Methodology

  • Grounding both Coach and Client
  • Contracting on a specific coaching objective
  • Choosing a suitable coaching model

Practicing First Coaching Session for Coaching
Observed with written feedback and review of the most relevant developmental areas

Follow-up Coaching Session Methodology

  • Grounding both Coach and Client
  • Following-up on the coaching action plan
  • Choosing a suitable feedback and validation coaching model

Practicing Follow-up Coaching Session for Coaching
Observed with written feedback and review of the most relevant developmental areas

Module 3

Reviewing Values & Purpose

  • Revisiting values through tests and list
  • Finding the purpose beyond values

Reviewing Handling Emotions

Reviewing Choosing the coaching focus

  • Deriving a roadmap from life purpose
  • Moving forward by setting SMART goals

Reviewing Getting a holistic baseline

Reviewing Identifying the gaps and the needs

Exploring options & Discovering potential

  • Checking the alignment with the coaching agenda
  • Unleashing the Client’s creativity
  • Practicing coaching using creativity technique
  • Enhancing client’s creativity with creative tools
  • Practicing coaching deeper thanks to creativity boost

Handling obstacles and interferences

  • Identifying the obstacles
  • Building alternatives to raise confidence
  • Anchoring the Coach’s confidence in human potential

Transforming the belief system  

  • Understanding the belief system
  • Transforming limiting beliefs into supportive beliefs
  • Identifying own beliefs on a specific theme, like money
  • Practicing coaching on transforming beliefs

Planning and way forward

  • Revisiting the coaching plan
  • Designing observable actions
  • Building an accountability framework

Following-up with the Coachee

  • Acknowledging the change
  • Leveraging on Success
  • Practicing follow-up coaching
  • Handling stagnation
  • Assessing significance and recurrence
  • Dancing in the moment

Creating sustainability and discernment

  • Understanding sustainability process in coaching
  • Understanding discernment in coaching
  • Practicing asking and receiving feedback on coaching

Additional coaching technique

  • Getting familiar with the scaling technique
  • Practicing coaching with scaling

Meeting ethical guidelines and professional standards  

  • Getting familiar with the ICF Code of Ethics
  • Applying the ICF Code of Ethics

Certification Exam

  • Practicing complete observed coaching session
  • Receiving feedback and assessment

Advanced listening skills

  • Getting rid of listening biases
  • Listening to non-verbal clues, like we do while listening to music
  • Meta-listening: patterns, deletions, omissions, contradictions

Critical review of useful tools in coaching

  • Understanding the use and the limits of each coaching model
  • Understanding how to use specific tools for coaching
  • Designing the first steps of a coaching relationship

Adhering to ethics 

  • Understanding the need and benefits of complying with a Code of Ethics
  • Reviewing coaching cases with ethical issues & applying the ICF Code of Ethics
  • Appreciating the need for continuous learning, mentoring and supervision